Only downer is they don't have a huge selection of frames to choose from.
Alice helped me on my visit (I already had my Rx - she laughed that it was in Spanish... and didn't fret that they couldn't verify it with the doctor in SA). She weighed in on frame selection when I started to get stressed about picking new glasses and was 110% helpful.
I was told they'd take about 2 weeks to come in, but I received a call only a week later and they were ready.
I had worn contacts in, so they gave me a case and some solution to remove while I got fitted for the new glasses. I had a bit of trouble seeing far away, so she made a few adjustments, fitted them properly to my face, and off I went.
1000% better than Lenscrafters.