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  • I moved to Charlotte two and a half years ago, and after at least $500 down the drain and 7 bad haircuts from 7 different bad stylists, I decided to try one more time. I read the reviews on Yelp and I felt pretty good about trying Orange Olive out. After speaking with the receptionist, I settled on Leigh (I was told she's very good with difficult hair) and anxiously awaited my appointment. One thing that I really appreciated was that I got a call saying that Leigh was running 10-15 minutes late and they asked if that would be a problem. It wasn't, in fact, I was VERY impressed with their customer service that they would call me to let me know she was running a little late. In the past, I arrived at a salon to be told that the stylist was running an hour and a half late and that I would have to just wait. No apology, no offer of a discount, nothing. I walked out on that one. But here, you have the polar opposite! Such good customer service! When I got there, everyone was very friendly and welcoming. The salon was beautiful and smelled fantastic, which was a big plus. Leigh was wonderful! She really listened to my complaints about prior cuts from other stylists and seemed to totally get what I wanted. She did a very thorough, precise job cutting my hair, and it was EXACTLY what I asked for! I should add that my hair is crazy...super thick, wavy, cowlicks everywhere, and I know it isn't easy to cut. However, Leigh was super friendly, funny and clearly so skilled at what she does that she made it seem effortless to tackle my psycho hair! I would recommend for everyone to come to this salon, especially if you've had a bad experience at another salon. Their prices are so reasonable and they offer a lot of services. I'm absolutely coming back for creative color in the near future with Leigh. Incidentally, I saw a man getting a haircut from another stylist, and it looked great when she was done, so obviously the other stylists are very skilled as well. Leigh takes the cake in my book, however! She's got me for good! :)
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