Loved my visit to Louis Pizza. Here's why:
1) Wonderful staff - everyone is smiling and happy. The staff know the regulars and treat newcomers (us) just as well as their regulars. Very genuine.
2) Character of the place - inside and outside. It's an old business (45 years I believe, as I write this review) and they don't try to hide it. The walls are covered with memorabilia - including art work from customers, newspaper articles and photos. Very fun. The booths might be original. It's a bit of a time warp.
3) Pizza was great. We had the Louis' Special on thin crust. Loved it. Their cheese is a bit different from everyone else's. I'm guessing they use more than just mozzarella in their cheese blend - very tasty.
I recommend eating in at least once to understand more about where your pizza is coming from. And oh, by the way, they do serve more than just pizza - but it's what they are famous for in Ottawa.
During our visit, there was a sign posted all over the place to the effect that they would be closed on a specific date for their daughter's wedding, and it offered apologies. It was so simply worded and embodied their customer service attitude. Possibly one of the biggest days of their family's lives and they were concerned about the impact on their customers. They are truly a part of the community in which they exist. It's very cool.
Really enjoyed my visit. While they style of pizza might not be to everyone's taste (and that's ok), I think it's worth exploring.
Would I return: Yes
Would I recommend: Yes