I had a horrible experience at this location. We were seated right away, however, we had to ask to be waited on. We ordered the fish fry - it was over cooked and way too greasy. It is a fish fry but the grease was puddling on the fish. The coleslaw was warm. No refills on drinks. There were only 2 waitresses waiting on customers with 4-5 total waitresses on shift? Where's the team work? The heater was on..... it was sooo hot.
During my visit - I approached a waitress to take our drink order, instead she told our assigned waitress to take our order. I guess what she was doing was more important. Where's the team work? I approached the same person again with our glasses in hand for refills on our drinks. She had our waitress bring us refills. WHERES THE TEAM WORK? The 2 waitresses preparing silverware were not team players or concerned about customer service at all. I don't care if you don't like or want to help your co-worker, you still need to be concerned about the customer first.
The staff do not work as a team. There were 2 young ladies that were only concerned about wrapping silverware in napkins. Neither one of them bothered to assist the 2 waitresses waiting on customers. When I asked for a refill she should have refilled my drink no questions asked. Instead it was refilled by my very busy waitress when she got a moment.
The manager did not check on staff or customers, she only came out at the request of an employee. Team work needs to emphasized and practiced by management. Management needs to lead by example....simple not complicated!
HORRIBLE PLACE I WILL NOT RETURN TO THIS LOCATION!!!