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| - I generally go to restaurants for the food, not the service. The food here is pretty good! The first time I went my boyfriend and I each got a sandwich with a different side so we could split both dishes and see what it was like. I had the chicken sandwich and sweet potato fries, a dish I would return for any day of the week, and he had the pulled pork with regular fries; the fries were really good and the pulled pork was in a tangy sauce. He liked it more than I did, I prefer a sweeter sauce.
We went back yesterday and each had the Stampede breakfast special. Keep in mind this was an $18 special. We got a large ramekin of "rosemary" hash browns - where the rosemary came into it I'm still not sure - scrambled eggs with cheese and green onions, 2 slices of bacon, 2 pork sausages, and 2 pancakes that tasted and had the look and mouthfeel of the mass produced Bisquick kind you get at free Stampede breakfasts every two blocks at this time of year in Calgary. Yes hash browns - I have a lot of opinions about these - looked like deep fried tofu nuggets and didn't really taste like potatoes. Considering that only the meats and eggs were really worth paying for, I wouldn't have spent more than $12 for this meal.
Then there's the service. I will go to a restaurant with good food and terrible service; I'm going to be fed after all, not pampered. There were two waitresses that I saw working - we were on the main floor - and neither of them were particularly keen on helping us. One was basically just running up and down the stairs - she was probably working with the diners downstairs, so that's not an issue - and the other girl who was predominantly upstairs, didn't seem to want to interact with the diners at all. For us, we got seated and then had to wait for her to come back with glasses and cutlery. After a while she returned and offered us something to drink. I got a mimosa - not something I'd repurchase - and then we had to wait for her to come back with water. She made eye contact with us twice throughout the whole experience, and neither of those times was when we were ordering. She watched herself pour the water and rearrange things on our table as she took our order. She acknowledged me significantly more than my boyfriend for some reason - he swears he doesn't know her, so I doubt it was something personal. After the meal she offered us the check and then promptly took fifteen minutes bringing it. THEN, after we watched her bring a debit machine to the diner two tables down, she announced that "we can pay at the front on our way out." To top it off, we stood at the register for five minutes while the girl from downstairs walked past us twice before offering to ring us through.
Overall: the lunch food is good enough that I will go back, but someone needs to give the servers a crash course in basic customer service and time management.
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