Cox Communications hired this company to fix some water damage flooring in my house. After a couple of weeks, We had to call cox back to get this company to even call us. We received a call from Greg asking for information about the floor, My wife called and left a voice mail with information about the floor type. He called my wife and said he will listen to the voice mail and try to look up the flooring. 3 weeks later, I called the company to see what the status of the job was. After speaking with receptionist, Greg picked up the phone, and started to go off on me. He said he asked for more information by email and had not received it yet.(never left an email address or got either my wives or my email). or he would have to replace the whole damn floor. Then stated the Job was thrown in their laps and if I did not like it, I could find someone else. When I finally got to talk, I told him he spoke to my wife and she left a voice mail of the flooring type. As soon as I said that he, hung up on me. I called back and asked if he was the owner because, I did not know why I got hung up on and Greg took the phone from the receptionist and again started to scream at me over the phone. So loud I could not even understand him. I am not sure what happened that day to make him so mad. But if he is so stressed about business being given to them, he should not take it out on costumers. even if they were contracted out by a bigger corporation.