My first experience here. I walked in and the owner greeted me and made sure I knew he'd be helping me through the process. He asked me some questions. Looked at my current shoes. Watched me run and gave me 3 pairs of shoes in 5 minutes. The first pair he handed me were my favorite. I tried the others but went back to the first pair. He gave me some advice on my first half marathon coming up. I will be back when I wear these out!