I remembered when I only DREAMED that Sephora was in Toronto. They have EVERYTHING. But that doesn't mean they get a 5 star from me.
PROS:
-great selection of all cosmetic products
-they carry basically every beauty line there is, so if you want it they've got it
-Good location, right by Museum subway
CONS:
-their staff are not that knowledgeable. I don't mean to sound like a witch, but sometimes their selections are totally off - especially when it comes to makeup like concealer and foundation and powder. Their advice in the other areas are great, like mascara and eye shadow and blush. But when it comes to skin makeup, pick it out yourself. I've taken back tinted moisturizer that made me look like a ghost and have powder that makes me ompa loompa all over the place.
-they're frequently out of certain shades/colours like no other store. Again, in the skin make up department. Sometimes I've settled for a colour near what I want and in the end I am sorry.
Overall, if I can shop at the Bay I will. It is a more peaceful cosmetic experience AND they have MAC along with most of the brands at Sephora. And eventually you get more bang for your buck with points instead of little samples. I stick with Sephora for Philosophy products and others that are Sephora only, but if I can get it elsewhere I will.