Sales person not helpful at all.. Bad service. Should be a zero! We forgot the receipt to pick up a mattress box and he said he can't help us like that's the end of the line.. Can't help us.. When the box was finally available he didn't have any rope to help us tie the box... We didn't bring any rope because the last time be bought mattresses at the Rainbow branch we were provided a roll of rope and even lent us his cutter...