Ugh
If I can give this place zero stars I would.
First, the name of this business page should be AutoNation Toyota Scion of Tempe. I add the "Toyota" in there because I expected better from a Toyota dealership. I love Toyotas, I loved all the Toyotas that I've had in my life and I am a loyal customer. But this Toyota Scion of Tempe was awful.
The general manager greeted us in his little golf cart when we first got there and walked us up to a salesman and offered us water bottles. Great start. Maybe if he had stayed with us the whole time this would have been a much different review.
However the salesman he introduced us to was ghastly. He wanted to have us fill out a credit app after the very first car we saw and when we declined jumping the gun so soon without seeing other models, he got angry! Like not verbally, but you can tell in the way curt way he was talking to us and not putting any effort into finding anymore cars for us. He said goodbye to us before we were even done looking! He even lied about his name after he saw me check in on Yelp (as if I didn't already swipe his business card from his desk)!
I've been to AutoNation Toyota Scion before, and had a bad experience but I have never been treated so rude before. I sure as hell am not going to pay for a $30,000+ car here after this.
Ken, you single-handedly ruined my car buying experience.