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  • Wow!! I HATE the fact that I bought a car from Prestige and have to take it back for service. This will be my second rant on Yelp about how bad the service department is. I have a 2016 Dodge Charger, and noticed an annoying rattle in the front suspension. I made an appointment to have it looked at (an appointment means nothing, by the way. It doesnt mean your vehicle will handled in a timely manner) Day 1: Drop it off at 8 a.m. I hear NOTHING all day from the dealership, I call about 3x before I finally talk to someone around 5 pm. They tell me they could not duplicate, and can I come in and drive with a tech. After 2 min of driving the noise is apparent!!! Day 2: Drop it off at 7:30, hear nothing from the dealership ALL day. Day 3: Try talking to someone in the service department at least 4x and finally get through, the attendant tells me they "think" they know what the problem is, and they might have the parts....... Wait, wait, wait.... Yes we have the parts, can you bring it back another day, so its 1 pm on day 3, and NOTHING is fixed!! F@$#!!!! And I'm going to have to sacrifice another full day while they "hopefully" fix the problem. Do NOT BUY A CAR FROM PRESTIGE DODGE AND CHRYSLER!!! I know I'm not the only one who feels this pain either. Day 4:????? Day: 9, not only is my car STILL not fixed, but to top it all off, it was hit while parked!!!!! ARE YOU FIRGGIN KIDDING ME!!!!!!
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