I think the inside is nice, spacious and pretty. The gel color selection is huge! The staff are overall friendly. I've been there about 4 times now - most recently, I went with my mom and cousin. My mom was getting a regular pedicure with a male technician. She felt he did a sloppy, uneven job on painting, which was true. He blamed it on the paint being bad. The female technicians quickly jumped in and assured they would have someone re-do it. They did assist, and the pedicure came out much better. I've had various technicians - I usually am just a walk-in. Next time I'll be making an appt with Cindy. She did a great job.