We came in on Mother's Day and they also had just opened up recently before that so it was expected to be busy. I ordered the soft serve matcha on a cone and an iced matcha latte. They somehow skipped my order so about two or three orders behind me got their orders first as I waited before I mentioned something. They were kind enough to offer me a coupon on my next visit.
The matcha flavor is really intense, but in a good way if you appreciate good matcha. The sweetness level was just perfect which is not overly sweet. The drink was yummy from the couple sips I had, but no good the next day, so I would recommend drinking it right away or within the same day.