Although I was pleased with the dental part of my visit on January 24th the office staff told me my insurance was not in network with their office, even though a coworker who goes to this office said they were, and I checked myself and saw that they were listed in network. They requested that I pay a $74 payment before I left. Next day I called my insurance company and told them this, and I was told I should not have been requested to pay this as Wagner is in network. I then called Wagner and asked for reimbursement. It's almost a month later and Wagner still has not reimbursed me my overpayment. Poor customer service. I do not recommend based on my treatment by staff.