I have always had a mobile detail person come to my home to detail my SUV But he's out of town for the holidays so I thought I would try out fabulous Freddy's on Ft. Apache and Charleston since they always seem to be pretty busy with their car wash. I paid for the vip detail service. 2 hours later, I got to inspect my SUV. My car was still dirty. There is no "detail" to their service. I have a white SUV and there were dirty water spots behind the side view mirrors, dirty water spots inside all of my doors and dirty water spots everywhere all over my car. I'm not a picky person but I was NOT happy with the outside of my car. U asked for the manager and a "trainer" came over and had the guys clean the truck properly and she was kind enough to give me a $20 off of my next detail but I'll never go back for a detail again. Totally not worth it. Also, when I asked for the manager, the guys said "whatever, he's gonna tell you the same thing". HORRIBLE service. I should have listened to all of their other poor reviews but I didn't know it would be as back as everyone had reviewed. I would have had the outside cleaned the way they did, as if I had driven through any car wash. Bad service!!!! Dirty car!!!