My husband joined this place a few days ago. You can 'bring someone free' but they cannot use the massage chairs or that area that has them.
We have jumped through hoops asking person, after manager, after district manager to see if I would be allowed in that area as I cannot work out. I have a lot of health problems: heart, diabetes, kidneys, anemia, thyroid, knees, etc.
They're answer to allowing me to use the massage chairs while my husband works out was a no due to liability reasons.
I would like to know how a massage chair would be any more of a liability than using the work out equiptment?!? Ridiculous.
The other reason was that they would have to make an exception for everybody. I'm a manager myself and I can tell you, you fucked up bad. I will let EVERYBODY know what you said. Hope your ready cause allowing one person something is not out of your control, you know it. I make exceptions for people all the time. This district manager should be fired.
Planet fitness...you lost buisness. Fuck you!