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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I made a difficult decision. For me, anyway. After noticing that my nails were literally peeling I decided to stop the gel manicures. I had also started feeling a sensitivity in my fingertips. Articles online said that the gel polish can cut off oxygen to the nails. So it was with a heavy heart that I walked into Coming Nails to have a pedicure and my gel polish removed. This is not my usual salon. They took me right away. I was at first gagged with the fumes. The door was closed and there was no sign of a vent system. I became quickly acclimated as I knew I would be. I chose a color and sat in the chair. A TV on the wall blared out Judge Judy. It was jarring. I tuned it out as I turned on the massage chair. The technician, a younger woman with no name tag, struggled with English. There was no conversation. But that didn't bother me. I was here to relax. What bothered me was when she dug under my toenail and made me cry out. And then shortly after, she nearly burned my foot during the rinse. My foot was red. Then it was time for the manicure. I had explained to her and to a much older woman who seemed to be in charge twice that I wanted the polish removed without replacement because my nails were damaged. She still asked what color I wanted and when I said no color, she seemed surprised. I explained again and the older woman translated. During the manicure, she was as aggressive as during the pedicure. She trimmed my ring finger and drew blood. I told her that she has to stop hurting me. She didn't acknowledge the injury. She wanted to know about my home life. I was in no mood to chat at this point. They continued to talk in Vietnamese while I sat there. I then realized that she was pulling the manicure instruments out of her drawer. They hadn't been cleaned. So I was bleeding from dirty instruments. I washed my hands well in hot water and returned to the table for the arm massage. I noticed that my nails were jagged but I did not bring it to her attention. I wanted out. I paid the bill and rushed home to use anti biotic ointment. This salon is very unprofessional. The technicians cannot communicate comfortably with clients. There isn't a protocol for cleaning the instruments even though they do have the machine there. There are no name tags. They wear street clothes. There is no relief from the stench. They put on music near the end of my experience but there was no relaxation possible with the TV on. This was not a pleasant experience and definitely not a safe one. This salon needs someone intelligent and client focused to turn it around.
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