It's a real mixed bag. I've had great food quickly but I've been seated then waited 15 minutes before a waitress came to our table and gotten all 3 courses cold. If it's a good night you'll get great mashed potatoes and steak, on a bad night it's medium rare an cold no matter how you order it. I will say that their corporate office responded quickly to a survey we took and worked towards providing a positive dining experience.