I've driven past this place millions of times, and finally decided to have lunch here today with my mom. The man, who I believe is the owner, did not say a word to us when we walked in. He just pointed at a table, dropped the menus and left. Like other reviews stated, service is slooooow. It took forever for anyone to take our order even though the man walked past our table several times. We each ordered the lunch special, which came with a choice of spring rolls or salad rolls. The spring rolls were literally as thin as my pinky finger and were also quite greasy. The salad rolls were soggy and ripping (perhaps rice paper soaked too long?). They also had maybe one tiny piece of shrimp in them. Our food came in a good time frame, but they literally dropped it at the table and left without saying a word. Nobody came by the entire time we were eating either to see how everything was. The broth for the pho was blaaaand. I had to put tons of hot sauce in it to get any flavor and the beef in it was highly questionable. It was a weird grey color and was incredibly tough. My mom had beef vermicelli over noodles with spring rolls. She too found her meal bland and she had to douse it in hoisin sauce for any flavor to appear.
The most service we received was when we were paying. Funny how the man suddenly got friendly when he was taking our money. Couldn't have cared less about us beforehand. Oh well, I tried it and I really don't think I will return. I've had way better Vietnamese food, that's for sure.