Very unhappy. The man who did my nails did not articulate what he was doing or wanted (let out a big sigh and stared at my hands instead of telling me what to do or moving my hands). He did one nail with the white tip powder first and all the rest with the pink powder first so the lines were off. The tips were crooked and he did not apply them straight . I asked him to cut back my natural nails a little as they were not even with each other. but he refused...probably should have walked away then but I thought I would give him a chance I was very unhappy. On top of all of it, he ran my credit card three times before saying he doesn't even accept debit...dude it's 2013!