About: http://data.yelp.com/Review/id/2VwtVJDkStW9mcK1RkzQgw

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About: http://data.yelp.com/Review/id/2VwtVJDkStW9mcK1RkzQgw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-09-28 00:00:00 (xsd:dateTime)
itemReviewed	Claim Jumper
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Friday night last minute we decide not to cook and just wanted soup and salad. Haven't been to Claim Jumper in years and now I know why....we ordered 2 soups and 2 salads. The first soup is delivered to another table next to our table and only after questioning where our soup was did our server notice it went to the wrong table. The person in our party ate his soup and 30 minutes later the 2 house salads are delivered. I also ordered soup which came after I questioned where my soup was. The garlic bread which was suppose to be served with the soups and salad, it came after we had received our salads and were 1/2 eaten. I questioned a server about the time it took since 2 tables arriving well after we had ordered had their food which was not soup and salad and I was given a flip answer "it's coming." The manager was asked to talk to us but honestly he made matters even worse. Craig the acting manager proceeded to argue about the time in which we had been waiting for soup and salad and asked "what do you want." Had Craig showed any understanding for our dining expierence it could have been a whole different conversation and I would not be writing this now. This is not a 5 star restaurant and from reading the reviews I question if Claim Jumper is aware of customer service, but then again maybe they have too much busines and don't care which certainly was the attitude of the acting manager tonight. Why have a manager if he escalates the negative expierence which he most certainly did.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Lauren

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