My out of town relatives and I were interested in trying pura vida. It always seemed interesting to us we just never went. My cousin has the flu, but she was a trooper and explored downtown with us. We were all having such a blast. We got to pura vida and settled down into our seats. My cousin put her head down because pura vida had a nice, quiet, relaxing vibe to it. As soon as she laid her head down the manager came over and asked my cousin to raise her head since they were "not that kind of restaurant". Understandably it is New Years Eve so we assume the manager thought my cousin was drunk. We explained that she was very sick and she just wanted a minute to rest her head. The management didn't care and said we needed to leave now. One waitress called my other cousin a little bitch. I am highly disappointed in this management and staff. Please only go here if you are 100% sober and are silent the entire time. If I could give this place negative stars I would.