First timer here and a decent experience. Staff was extremely helpful with the menu & in making a selection with the flavors, sides and drinks (limited choices with beverages but decent). I got my flavor on the side as I wanted to check out the flavor of the chicken. I deviated from the combo and got a breast & thigh so I could try both white & dark meat. Both were good, but really dry making it hard to enjoy as is. Overcooked so the sauce was needed. It was 112 degrees outside so I was looking for a cool indoor location but it was still warm inside for me followed by piping hot chicken when served. I would go back but it didn't overly exceed my expectations like so many have discussed. Donuts selection was good.