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  • I'm happy to report we had no problems with our Payless Car Rental experience. And I was really worried about it after reading the other reviews. I didn't get any super hard sells for the additional insurance and coverages, but I was pretty firm up front I wasn't taking them. The employees, though not overly friendly, did their job and I got my car quickly. It was frustrating that I made the reservation under my husband's name so they made him the primary driver and wouldn't switch it to me (I could only add myself as an additional driver for $10/day). I mean, how hard is that to do? I didn't want two drivers, I just wanted the primary to be me. So, be careful when making your reservation. Other than that, the car was in good, but not great condition, with lots of several nicks and scratches we had to mark down. But it got us where we needed to go at a super cheap daily rental rate. I was charged exactly what I was quoted when I booked through Alaska Airlines/Orbitz booking. I'll be using them again when I'm back in October.
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