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  • 1. They NEVER clean up Room Service, it's there more than 48 hrs, just sitting there rotting. You would think Housekeeping would notify them to take it away. 2. WiFi at Paris: $15 a day for Low Signal 1Mbps. WOW! I was told - Low does not indicate how the internet works - Shawn, COX - Windows does not allow you to specify which router to connect to so... there's nothing you can do. (3 hrs go by no tech shows up to check anything) - Nothing can be done but will send a tech (he is real nice about it) - Bin - Tech comes, says (1) I have signal in the room (2) it is my laptop because it's a work laptop so it doesn't work with WiFi in the hotel I explain the entire rest of my company at this conference at Paris has connection with the same laptop, same company. - Supervisor is sent up (Fernando). He says I have connection. He says his cell phone see's the network at perfect signal. I show him that with my wireless tethering off 3G its 5/5 signal but with the COX-Paris network it is 1/5 LOW. I ask to see his. He goes "I cannot get it off 3G so I cannot switch to WiFi." WHAT? Did he go to school??? I tell him how to see it and he goes "See, its medium signal" (1/5). He's blind too, great. I test the laptop in the hallway- 5/5. It's OBVIOUSLY the room. I call the front desk to complain. They don't really care. They said "It may not be your room". This is the worst customer service to date that I have EVER seen at ANY hotel. I ask to be moved and they said they'll see what they can do. Horrible.
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