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  • I've been here several times in the past year in preparation for my wedding. In the past, they've been very helpful. However, recently, they've been the opposite of helpful. I went in looking for their white ballerina flats that I've seen and I needed a size 10, but they only had a size 9 and a size 11. When I asked if they had any other sizes available, the sales rep told me those were the only sizes they had available. As she was walking away, we asked if she could call another store and she just kept walking. My mom was upset, and decided to call the other stores herself. While she was calling, I over heard another group of people saying they weren't receiving any help. Once we located the shoes at the Avondale store, we decided to leave. The sales rep asked us if we found everything okay, and my mom responded by telling her we found the shoes we needed at another store by ourselves and we were unhappy with the service. In a very condescending tone, she told us "oh, I'm sorry hun! Have a good day!" Needless to say, not happy at all.
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