This is my 5th time renting from them and I refuse to use them anymore as I've given them too many tries.. Not only do I have billing issues every time, but have had poor customer service. There hasn't been 1 time there hasn't been any issue with my rental. Adding drivers, additional charges that shouldn't be on there and now fuel issues. I am now more willing to pay a little more to use Enterprise for quality customer service and no issues.