Alex was prompt, courteous, and responded to my inquiry immediately with a fair price quote. He was easy to connect with--always answering my texts or email questions quickly. He listened to all my concerns about our furniture, cleaned my grandmother's antique chairs with care, and was very polite and respectful of our home by treading carefully on our wood floors. As a fellow small business owner and someone who really tries to stick to the "shop local" mantra, I'd 100% recommend him to anyone in the Madison area looking to support a reliable, local, small business!