They just finished grooming our girls earlier today. We were so pleased with the service. They were on time, made our dogs instantly comfortable and very friendly. The van does not need to hook up to your water/power. In two hours they finished our two girls (50 and 60 pounds) and they looked so beautiful, all their loose hair was gone! The dogs were both very calm and not worked up like when we picked them up from petsmart. It is more expensive then taking them to a grooming shop, but they are both seniors and I am uncomfortable with them being shoved in a cage for an hour while waiting their turn. And honestly, it was maybe 10-15% more than taking them somewhere, so really not bad. We are very satisfied and will use them again. Thanks!