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  • "Well, AAA has never steered us wrong, let's give it a shot". Famous last words. Never again. We have been AAA members since 2006 and my parents have been AAA members for many more years. Partway through this experience I was very close to canceling my AAA membership altogether. You can read my husband Chris's review to get some of the details- I won't repeat them here. To be fair, the manager of the shop did call after I filed a complaint with AAA corporate. He talked with me to try and make things right. They offered us a refund on the radiator cap (which they found sitting in the shop), and on the labor cost of getting the radiator fans replaced. The additional star is mainly because the manager called to talk with me. I still think they let us take the car the first time without adequately checking to make sure it was fixed, but that is a matter of opinion. Do I think they were trying to rip us off? No, probably not. The prices were fair and the warranty was decent. Would I come back? No, probably not.
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