I'm sitting at the bar right now waiting for my pickup order. When I walked in however ,a couple walked in after me and the hostess seated them right away and basically ignored me . I had to speak up and let them know I was picking up. I've been to the Sahara location dozens of times with my boyfriend and family and i never had a problem. It's been 30 minutes since I called in my order....still waiting. Wow .and I hear the guy talking about other orders saying it's not ready. These locations are worlds apart.i gave 2 stars rather than 1 because my oxtail fries were pretty good. Too bad the management and customer service sucks. The hostess was a slim girl wit a tattoo on her neck