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| - My friend MM and I came here for dinner since it was close to our hotel and we figured it would be a safe option as a popular franchise restaurant. It is located in the Westgate entertainment complex with multiple other restaurants and plenty of parking. We were seated rather quickly at a booth, which was nice. But then the waiting began.
My theory is that one of the servers cancelled their shift at the last minute, because that's the only explanation I have for the amount of waiting we did. We waited a long time to order food, we waited a long time to get our food, we waited a long time to get our check... there was a lot of waiting involved. And the restaurant was not even packed! Therefore I think that someone cancelled their shift at the last minute and our server had to handle more tables than normal and that is why we had to wait so long for everything. If this was not the case, then it was just shitty service and I would prefer to give our server the benefit of the doubt, especially since she was quite nice every time we did interact with her.
I started off my evening with their BOURBON PEACH SMASH ($8.99), which has Maker's Mark, peach puree, and lemon lime sour. I thought I had taken a photo of it but I guess I just really needed a drink and I forgot to. Sorry! The drink was decent... I don't really have much to say about it.
For my meal I got their CALIFORNIA BURGER ($11.99), which has crushed avocado, American cheese, lettuce, tomato, 1000 Island dressing. It also comes with either your choice of side of their Infinite Legendary Garlic Fries. With a name like that, of course I had to get the Infinite Legendary Garlic Fries! I was happy with my burger--I love avocado and all the ingredients went together quite well. The garlic fries were delicious; I love garlic and they were quite generous with it. Since they are Infinite I also got a second serving of the fries, although I felt bad that I didn't finish them.
My friend ordered a burger as well, and he added bacon to it. The burger came out without bacon, so we flagged our server down and asked that she make sure that we do not get charged for the bacon. MM heard her tell someone to take off the bacon charge, but I guess that someone did not listen, since the $1.59 charge for bacon was there on the receipt when we got the bill! So we had to wait some more to flag our server down again, then wait some more for her to bring the corrected bill, and then wait some more for her to bring back the bill and our credit cards. All the waiting left my friend pretty bitter, so he was definitely not a fan of this place. He would probably give them 2 stars, but I want to give them the benefit of the doubt and I did enjoy my food and drink, so I will give them 3 stars. They were okay.
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