First off I gave this a 4 because of the food, It's just thin brick oven pizza at best.
The service and atmosphere here inside the Palazzo is very good.
I was with two other friends on my trip here, we all ordered individual pizzas.
My pizza came out with an imperfection in the pizza and was told I got another pizza to go for FREE! I thought what am I going to do with this pizza?
One of my other friend's also got a free pizza because theirs was too burnt.
So 2 free pies to go on my last night there. Note it was about 10pm or so and I was leaving in the morning, kind of a waste of pizza.
Saw a lot of pies going out that night for free, must have been those young guys making them!
My one friend got the small 500ml water which was purified from somewhere. Not as good as the cosmo water!
Try this place out if you like flat pizza and free pizza.