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  • I can't believe I'm writing a great review of an auto dealership, but - they have earned it. I used to use Acrua in the Bay Area - Pleasanton - and they were 'ok' for both sales and service. But they were expensive for service, and often could not loan me a car, and when they did loan me one, it was sometimes a generic rental, not an Acura car. In Scottsdale, they always give me a nice loaner. Their prices seem to be much lower than in CA, and they seem to be very honest. I took it in recently for a nasty noise; I was fully expecting an expensive repair, but they said it was a worn clip or similar, so they fixed it for free, and gave me a loaner for the evening/morning. I thought maybe I was just lucky with the one service advisor I had, but recently I've worked with others and they seem similarly effective. It's a crying shame that the current Acura lineup is so darned ugly, and so sport-oriented - I want comfort, and all the current Acuras are favoring performance - which translates to noise, bumpy ride, etc. I'll probably buy a Lexus next time!
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