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  • I am very, very disappointed in JJ's. We had a party of 20 here today, to celebrate two birthdays. My boyfriend and I brought in two cakes. We were told it's a dollar per head. We asked since when was the policy has been in affect, since this is not the first time we had brought cakes to celebrate birthdays. We were told by an older gentleman that it has been in place for a couple years now. NOW I know that is A LIE, since all the other birthdays have been recent. And then older gentleman tried to cover his lie BY changing his policy has been affect for a year and half, another lie. Basically the man is making up just any excuse to grab some extra money. Because he has never mentioned it to us many events before. And now let's get to the service, we waited at the foyer for a good half hour before greeted. Another 15-20 minutes to be seated, even though we have had this reservation a week in advance. The food was lacking, they kept forgetting half the stuff we ordered. The food was flavourless. AND THE FINAL LET DOWN... We gave specific instructions for the cakes, which candles goes on which, we even sharpie the boxes with the numbers. Please tell me how the cakes were brought out without the candles on and not lit up. And then they asked the Birthday boys which candles goes on which. HOW DO YOU MESS THIS UP?! Over all very disappointing.
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