Last week (Saturday) I contacted Haven Homes in regards to a home I saw that was for rent. It was out of our price range, but the young woman was helpful in finding another home nearby that met our criteria. She set up an appointment to view with Chris Gonzalez for Wednesday. From what I found on this house online it was ideal for my family. I called again on Monday to find out some information I forgot to ask about and spoke to Pedro. When he pulled up my info he claimed the wrong address was put down for us. That it was actually a house down the street. He them said an agent would contact me within 48 hours to set up a viewing time. I explained that we were in quite a time crunch and they have already had me down for a time, so he put a "note in" that someone needed to call me sooner. Well it's now been 5 days and nobody has called or emailed like promised. By far the worst customer service ever! Save yourself the headache and go to Colony American or Robinson Property management. They actually care and won't waste your time!