After buying many packages for laser hair removal at Dermatology offices n Groupons to Medical Spas n NOT getting the results I finally had enough!!! I just started my treatments at Ideal Image n it is a night n day difference!! The customer service was Amazing!!! I felt that they really cared about me n my treatment plan. They Only have Registered Nurses which made me feel very comfortable since I had been burned several times by other places. I just wished I started here to begin with!!! But I guess it's better late then never!!!