I was so excited to take my mom to this restaurant, she was visiting from out of town and we wanted to try something different. After reading the reviews on yelp we decided to give it a try. I was hoping I had found our new "regular" favorite hangout.
Our server was new and not knowledgeable about the menu. She was awkward and not very attentive. That is something I can overlook if everything else is great (which it wasn't).
We ordered the salmon blinis and the tartiflette. After 40 minutes the food still had not been served! I understand the food is unique and takes preparation but over 40 minutes without an explanation is unexeptable. I had my young son with us and he started to get antsy. I looked to where the food was coming out and sure enough our plates were just sitting there...no one around to serve them. Where was everyone? Also, let me say the place was not busy by any means, maybe 5 other tables. I overheard one of the tables next to ours saying they had waited a very long time as well. So it must have been a kitchen/chef issue.
We couldn't wait any longer so I just asked the manager to pack up our food and bring the check. We left starving. Too bad because we had really wanted to try a crepe for dessert too.
I'm pretty bummed about the bad experience. I can't recommend Le Chalet.