Honestly, If yelp had negative stars; this place would have them. Basically bottom line, to make it short and sweet. I had to call the BETTER BUSINESS BUREAU on them and reported them to my insurance. I would highly reccomend NOT going to this place, find another doctor/business who values patient/doctor relationships...if I could go back in time and screw up the space time continuum, this would be one instance. Simply to avoid the headache and mess they've caused.