Disappointing experience. I guess this is what you get if you go there with Groupon coupon. Everything is rushed. No base coat for manicure and pedicure. No attention how long you are exposed to UV light as I had a Shellac treatment, wondering if the spa is certified for Shallac at all. Top coat only for the manicure. Flip flops are reused by the customers. Instrument to cut cuticles was taken out of a drawer and sprayed in front of me with some disinfectant. One of my fingers anyway ended bleeding although I requested to push the cuticles for the manicure. And I can continue ....... I booked my second Groupon appointment, but I'm not going. There are better places in Montreal to pamper yourself, with or without coupons.