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  • I'd give it -5 stars if I could. In a nutshell -the soup and Mac n cheese were half full in already small containers -the lettuce was soggy on the grilled cheese -they left the cheese wrapper on my sandwich. ON ... as in I bit into it -their number on the app I used is out of order, as well as the numbers provided on the internet -I emailed my complaint -a lady emailed me back apologizing saying she'd send me a gift card. No gift card. Emailed again. She apologized again sending a new gift card. No gift card in the mail...again -she blamed a trainee for the problem -she never followed up after she set a meeting supposedly -I was able to refund my food off just eat.ca, which was the only good part in this experience Terrible service. Terrible food. Terrible portions. Impossible to find the actual address. No working phone numbers. Their website says they're humble and want to make the greatest tasting grilled cheeses in the world.... never going to happen.
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