Absolutely disappointed this morning. Ordered my usual Dirty Chai (they make the best) and was handed my drink by someone with less than clean hands. Dirty nails and stained hands, probably by coffee... I get it. I can get passed that... But then the lid and coffee sleeve looked like they had literally been plucked from the garbage. The lid had splashes of dried coffee and some mysterious black smudges. The sleeve had coffee stains all over it. Totally turned my stomach and ruined my latte craving. I understand that they're working with the morning rush, and making hundreds of drinks in the morning... And that might be their only sloppy cup served that day. I was really looking forward to a yummy comforting chai, and now afraid to drink it.