The massage was ok, worth the price of the $35 introductory special. The room was cold, there was a fan blowing the entire time, and the ceiling in the room had brown spots. The bed was also cold; I prefer when there are warmed beds and warmed lotion. Also, the receptionist wasn't overly friendly; she didn't ask how our massages were and didn't really make eye contact. I have been here before, so I'm surprised that I didn't have a great experience.