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  • I just came home from Dave and Busters in Glendale and I am really not happy and I want to share my experience. We went there to celebrate my 9 year old nephew's birthday and there were 4 adults and 3 kids. We arrived at 3:30pm and were told we had to wait 45 mins for a table. This was a little surprising since we got there at such an odd hour, but it was fine. We used that time to play games on the floor. This place is LOUD! My aspie son was overwhelmed a bit with the noise and the lights, so it might be something to consider when taking a child who has difficulties. Even the dining area is loud, so if you are planning to have an intimate conversation with someone, this is not the place. When we were finally seated an hour later, we were greeted by the waitress right away. She took our drink and food order and everything was fine. But that's when things went south. First off, I noticed that the table was a little sticky. I got something on my hand and had to wash up right away. But I figured once the plates arrived, it would cover up the stick, so I just let it go. But then, it took at least 20 mins to get our food. I ordered the sirloin medium, and the second I tried to cut into it, I knew I was in trouble. I could barely cut the steak. It was so full of gristle! And it came with a side of loaded mashed potatoes. They were tasty, but unfortunately they were cold. This was an $18 meal, so I expected it to be good. I managed to eat about half the steak, but the rest I just gave up on. It was so tough, it was not edible. I really didn't want to send the meal back because I was worried that someone would spit in my food. I'm not saying they do that here, I'm just saying I try to avoid doing things like that just in case. Hubby ordered the rib/wing platter. He said the ribs were so full of fat and the wings were supposed to be jumbo. They were definitely not jumbo - they were barely regular. He also got a bowl of chili and he said that it was so small, he is thankful he didn't order the cup. It was definitely not worth $6. We were seated right next to the wait staff area. There were about 4 or 5 servers there the entire time, all appearing to be just standing around and yapping. My SIL had to ask for ranch dressing 3 times before she got it. The servers were obviously not that busy, so we don't understand why it was so difficult to get a side of dressing. Then we ordered desert. Hubby and I ordered the chocolate fondue, and the rest of the family got the donut holes. We asked for extra plates so we could all share. The waitress came back with a stack of plates and every single one of them was dirty. I mean there was actually slimy stuff on them! I went through all of them as I passed them out, but every single plate had something stuck on it. I wasn't sure if they grabbed the wrong stack! I was so disgusted and I just couldn't hide it. The waitress asked if everything was okay, and I told her that all of the plates were dirty. So she went into the kitchen to get us some new ones. Now correct me if I'm wrong, but isn't fondue supposed to be hot or at least warm? The chocolate fondue came served on top of a ceramic warming tray that I assumed was supposed to have a candle in it. But alas there was no candle, and the fondue was cold and watery. I still liked it and my son ate almost the entire thing. Maybe that warming tray is just for decoration. The donut holes were actually really good and the best thing about the entire meal. The chocolate served with the donut holes was thicker than the chocolate fondue. After the food, we went and played some more games for about 20 more minutes. I noticed that as we were leaving that they were just beginning to clean our table. No wonder we had to wait so long to be seated! So overall, if you are looking for a fun, noisy place to drink and play games, it's totally fits the bill. But we will never eat here again. For the price of the food, we expected much better.
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