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| - Princess Margaret Hospital did a lot for my father when he became ill. At first, we had a doctor we weren't too happy with that didn't help my father. He was very apathetic towards us. He eventually told us to our face "I don't know what to do anymore". It made our hearts sink. He ended up leaving the hospital and we were redirected to Dr. Butler.
Dr. Butler was such a kind hearted individual and showed so much respect and dedication to each patient. Just visiting him and speaking to him made my dad feel 100x better.
In terms of wait time, we did wait a long time wherever we went. If our appointments were scheduled for 3:45 we wouldn't be seen until 5:45. We'd have to be there two hours earlier to get blood work done too so from 1-5:45 we'd be waiting around.
They have volunteers that go around a few times daily giving out free snacks and juices for the patients and families. They are always smiling and bring with them a positive feeling throughout the hospital. There's also a Tim Hortons located on the first floor near the back exit, as well as a Druxys located beside the main exit.
It was a positive that the hospital did have free wifi, and tvs in every waiting room. The nurses at the reception desk were incredibly helpful and would do there hardest to make sure you were well taken care of. One of our nurses even came over to visit my father when he was hospitalized across the street at Toronto General just to see how he was, not because of medical forms or stuff like that. It shows day in and day out how compassionate and understanding they are.
The hospital works quick to setup MRIs, CT Scans, ultrasounds, blood work, radiation therapy, chemotherapy, immunotherapy and many more appointments.
Overall we were extremely satisfied with our experience here. I can definitely say this hospital prolonged my fathers life for 3 years and I'm very thankful for all they do!
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