Went here recently on a Sunday evening and I had mixed emotions about this place. It was very busy, party of 4 had to wait 30 mins to be seated. I had the green tea snow ice and it was AMAZING. Less ice shaving-ey and more ice cream-ey. Really good, never tried anything like it. Also had milk black tea -- good. And the popcorn chicken -- good. However, the service was horrible... And my expectations for service were not set very high to begin with.