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  • Things started out a bit rough. We did not get our drinks for 10 minutes. We also asked for bread but it never came, well not until we were almost finished with dinner and that's because we had to ask our new waiter for it (waitress said she put it in and it would be out in 5 minutes....) Oh, waiter, yes because the waitress was pulled from our table (we did not need to request this, the manager noticed the poor service we were receiving). A new waiter came and took pretty good care of us. Unfortunately I do not remember his name:( but he was very attentive to us. I just had dessert, the salted caramel cookie skillet. It was pretty good but had a very small dollop of ice cream on it and the edges were meh. But the middle was tasty. One person at our table had a pasta dish but she did not finish it. She said the noodles were not fully cooked (less than al dente). Her husband had the prime rib melt. He finished his and seems to enjoy it. He ordered a beer expecting it to be in a bottle but it came out a little late and in a glass. He did not drink it and did not want another since he had already started eating. The manager came to our table just before we were ready to go. She apologized for the service in the beginning and asked how the new waiter did after the original waitress was pulled from the table. She also accepted some constructive criticism from my husband (he is in upper management and deals daily with customer service issues). They were apparently having multiple issues that night because another table got up and walked out without having dinner. Because the waiter tried hard and picked up the slack of the original waitress, I am not giving 2 stars. Overall things were just ok. Not sure if we will be back.
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