When you find a good Chinese food place, you hang onto it for dear life. When you find two, it's bordering on miraculous. One thing that many folks who visit Chen's for the first time is that they are New Yorkers which means the Chinese food is going to have a different flavor, style and consistency.
The multitude of times that my wife and I have been there, we have been pleased with both the food and the service. We always order the Egg Drop Soup which actually has a nice flavor and is pretty balanced. The PuPu Platter is also quite tasty. My wife has to sometimes fight me for the shrimp because it's so good that I am liable to eat hers and mine.
The entrees that we have had never left a bad taste in our mouths at all. Everything we have eaten has been on point, consistent in quality, served promptly, and definitely reasonably priced.
The venue itself is more pleasing and relaxing than the Waldo's it replaced. Also, the staff (including the owner) are quite friendly to us and know my wife and me when we walk in.
We are permanent customers.