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  • I just tried TSC for the first time after I was given a gift card for there. My boyfriend and I ordered two sandwiches, chips, and waters. The young guy at the front counter was very nice. However, that's about the only positive thing I can say about this place. After ordering, my boyfriend and I sat down and waited for our food. A girl came out from the back and called out my name. Both my boyfriend and I heard it. My boyfriend went to get the food and it was in a bag, which confused me because I told them it was dine in. There were 2 sandwiches inside, so I figured it was ours and there was a mix up about whether we were dining in or taking out, which wasn't a big deal. We weren't given our chips or drinks, though, so my boyfriend went back up to the front counter and asked for them. It was then that a conversation ensued where the girl from the back told my boyfriend she did not call my name (which she very clearly did), and that we took the wrong order. My boyfriend told her that no, she did, in fact, call out my name and not another person's. The girl argued with him about it and completely denied that she called out the wrong name. I thought that was poor customer service. I wish we had a recorder so this girl could have heard that she totally called out the wrong name for the order This was not our mistake. They gave the other customer that was waiting her correct food, and someone else brought us our food out. I had ordered a pesto chicken flatbread and I literally had to take out 75% of the chicken. It was tough, which made me think that either it was super fatty or under-cooked. At that point, I didn't even want to mess with the employees there, so I just took it out and munched on my bread, cheese, and tomatoes. It was a super disappointing meal. Definitely not worth almost $8. Another thing that I thought was odd was that my boyfriend and I ordered bottled waters and they gave us two different brands of water. I got Nestle and he got Aquafina. Sorry, but bottled water brands can taste different, and I feel like each customer should be served as consistently as another. Overall, this place was a major disappointment. I won't be back.
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