My husband and I love Emilano's in the Southside, but this location is terrible. We arrived around 7:30 p.m. on a Monday. They weren't busy, but it took 10 minutes to even be greeted by a server at our table. After he finally came over we ordered beers and then never saw our server again. After waiting another 10 minutes we decided to move to the bar to receive faster service. The bartender and the manager didn't care at all. No one was friendly or helpful. The beers we ordered were sitting on the bar when we sat down. We ended up just drinking them and then leaving. We both have worked in the service industry for more than 10 years and we are very forgiving when it comes to slow service, but no one at this restaurant cared about service at all. We will never be back.